(LAST UPDATED: 18th AUGUST 2023)

Introduction

Welcome to the 'Kazi Karim Physiotherapy' website (referred to as "we", "our", or "us"). This Privacy Policy aims to inform you about how we collect, use, disclose, and safeguard your personal data when you use our website.

Information We Collect

We may collect various types of personal information that you provide to us, including but not limited to:

- Contact Information: Name, email address, phone number.

- Demographic Information: Age, gender, location.

- Health Information: Medical history, relevant health details.

- Usage Data: Information about how you interact with our website.

- Communication Data: Correspondence and communications sent to us.

How We Use Your Information

We use your personal information for the following purposes:

- Service Delivery: Providing our physiotherapy services and tailoring them to your needs.

- Communication: Responding to your inquiries, sending updates, newsletters, and important notices.

- Personalization: Customizing our services and content to enhance your experience.

- Analytics : Analyzing user behavior to improve our website's performance and services.

- Legal Compliance: Fulfilling legal obligations and responding to legal requests.

We do not store any billing information on our servers. Instead, we use a payment provider, Stripe (www.stripe.com), to store and process all payment related transactions. Find information regarding Stripe’s privacy policy here.

Legal Basis for Processing

We process your personal data based on legitimate interests, your consent, and legal obligations.

Sharing Your Information

We may share your personal information with:

- Service Providers: Third-party partners involved in delivering our services.

- Legal Authorities: When required by law or in response to legal processes.

Data Security

We implement technical and organisational measures to ensure the security of your personal data and protect it from unauthorised access or disclosure.

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience and understand how you use our website. You can adjust your browser settings to manage cookies.

Your Rights

You have the right to access, update, correct, and delete your personal data. You can also object to processing, restrict processing, or request data portability.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices. We will post any revisions on our website with the updated date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please email us at [email protected] or call us at 07893 952072.

By using our website, you consent to the practices described in this Privacy Policy.